Privacy Policy for RSLNT WELLNESS LLC

Introduction

At RSLNT WELLNESS LLC, we are deeply committed to protecting the privacy and security of your personal and health information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with the Health Insurance Portability and Accountability Act (HIPAA), Occupational Safety and Health Administration (OSHA) standards, and all applicable state and federal laws. Our goal is to ensure transparency and maintain your trust while delivering exceptional wellness services.

HIPAA Compliance

As a covered entity under HIPAA, RSLNT WELLNESS LLC adheres to the HIPAA Privacy Rule to protect your protected health information (PHI). PHI is defined as any individually identifiable health information that we create, receive, maintain, or transmit in any form—electronic, paper, or oral. We are dedicated to ensuring that your PHI is handled with the highest standards of confidentiality and security.

Collection of Information

We collect personal and health information from you in the following situations:

  • When you enroll in our wellness programs
  • When you receive services from us
  • When you communicate with us via phone, email, our website, or other channels

The types of information we may collect include:

  • Contact Details: Name, address, phone number, email address
  • Health Information: Medical history, diagnoses, treatment details, wellness program participation data
  • Financial Information: Insurance details, billing, and payment information
  • Workplace Wellness Data: Information collected through employer-sponsored wellness programs (if applicable)

Use and Disclosure of Information

We may use or disclose your PHI without your authorization for the following purposes:

  • Treatment: To provide, coordinate, or manage your healthcare and wellness services.
  • Payment: To bill and collect payment for the services we provide to you.
  • Healthcare Operations: To support internal activities such as quality improvement, staff training, audits, and compliance with legal obligations.

Additionally, we may disclose your PHI without authorization in specific circumstances, including:

  • To comply with legal requirements or court orders
  • For public health activities, such as reporting to health authorities
  • To prevent or address a serious and imminent threat to health or safety

For any other uses or disclosures—such as sharing your PHI with third parties for their marketing purposes—we will obtain your written authorization. We explicitly state that we do not sell your PHI or share it with third parties for their marketing purposes without your express consent.

Your Rights

Under HIPAA, you have specific rights regarding your PHI. These include the right to:

  • Access: Request and obtain a copy of your PHI.
  • Amend: Request corrections to inaccurate or incomplete PHI.
  • Restrict: Request limitations on certain uses or disclosures of your PHI (though we are not always required to agree to such requests).
  • Accounting: Receive a list of certain disclosures of your PHI made by us.
  • Communication: Request how and where we communicate with you about your PHI (e.g., via a specific phone number or address).
  • Complain: File a complaint if you believe your privacy rights have been violated.

To exercise any of these rights, please contact our Privacy Officer using the details provided in the Contact Us section below. We will respond to your requests in accordance with HIPAA timelines and requirements.

Safeguards

We implement a robust set of safeguards to protect your PHI, ensuring compliance with the HIPAA Security Rule for electronic PHI (ePHI). These safeguards include:

  • Administrative Safeguards: Policies and procedures, workforce training on privacy and security, and regular risk assessments.
  • Physical Safeguards: Secure facilities, locked storage, and restricted access to areas where PHI is stored.
  • Technical Safeguards: Encryption, secure transmission methods, access controls, and monitoring systems to protect ePHI.

These measures ensure the confidentiality, integrity, and availability of your information and are regularly reviewed and updated to address emerging risks.

Workplace Wellness Programs

If you participate in a workplace wellness program offered through your employer, any health information we collect may be considered PHI under HIPAA if the program is part of a group health plan. In such cases, we handle this information in strict compliance with HIPAA regulations, ensuring it is protected and used only for permissible purposes such as improving your wellness or coordinating care.

Compliance with OSHA and Other Laws

While OSHA primarily focuses on workplace safety, RSLNT WELLNESS LLC complies with OSHA standards to maintain a safe and healthy environment for our employees and clients. This includes ensuring that our handling of health information aligns with a safe workplace. Additionally, we adhere to state laws that may provide greater privacy protections than federal standards. In cases where state law is more stringent than HIPAA, we will follow the stricter requirement to ensure maximum protection of your information.

Website Privacy

When you visit our website, we may collect non-PHI data automatically, such as:

  • IP addresses
  • Browsing behavior (e.g., pages visited, time spent)
  • Device information

This data is collected through cookies and similar technologies to improve your online experience and enhance our services. Unless you voluntarily provide PHI through our website (e.g., by filling out a form), this information is not linked to your PHI. Any PHI submitted via our website is protected under HIPAA safeguards.

Policy Updates

We may revise this Privacy Policy periodically to reflect changes in our practices, legal requirements, or industry standards. Any updates will be posted on our website with an effective date. For significant changes, we will notify you directly through appropriate channels (e.g., email or a prominent notice on our site).

Contact Us

If you have questions, concerns, or wish to exercise your rights under this Privacy Policy, please reach out to our designated Privacy Officer:

Isaac Toleafoa
Orem UT
385.866.3129
support@rslntwellness.com

You may also file a complaint with us or with the U.S. Department of Health and Human Services Office for Civil Rights if you believe your privacy rights have been violated. We are committed to addressing your concerns promptly and thoroughly.

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